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‘Process at their own pace,’ A U.S. airport launches an innovative self-service screening checkpoint for passengers 

(Courtesy: @USTravel/X)

A new airport technology aims to process passengers swiftly and could be a new way for travellers to efficiently check into their flights in the future. 

A Las Vegas airport is testing self-security screening check lanes in an effort to make the process faster for travellers. 

The Transportation Security Administration (TSA) is rolling out a six-month trial at Harry Reid International Airport for people to try the self-service checkpoint.

“We are constantly looking at innovative ways to enhance the passenger experience, while also improving security,” TSA Administrator David Pekoske said. 

According to their press release, TSA PreCheck passengers at TSA’s Innovation Checkpoint will be the first travellers to have the option to use the new system. 

“This self-service prototype allows our trusted travellers to complete the screening process at their own pace,” Pekoske said. 

The self-service screening lanes will have a video monitor that provides step-by-step instructions and passengers can also request for Transportation Security Officers (TSO) that can assist live.

Once the passenger is cleared from the screening process they can grab their belongings and head to their gate. 

According to the TSA, they’ll collect passenger feedback and data on the system’s performance, design, cybersecurity, human factors and other variables in an effort to understand how passengers and transportation security officers interact with the system. 

“Testing at the Innovation Checkpoint in Las Vegas gives us an opportunity to collect valuable user data insights, and explore opportunities to apply parts of the prototype to other airport security checkpoints,” he added. 

TSA and the Department of Homeland Security will assess the success of their prototype before announcing if they’ll provide self-service screening to other checkpoints and airports too.

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